Modern Slavery Statement — Crystal Palace Man with Van

This Modern Slavery Statement sets out the commitment of Crystal Palace Man with Van and associated operations to preventing modern slavery and human trafficking in our business and supply chain. Our organisation, including the Crystal Palace man and van crews and supporting staff, takes a proactive approach to identifying and mitigating risks of forced labour, exploitation and related abuses. We have a zero-tolerance policy towards any form of modern slavery.

Our statement applies across all services delivered by our CP Man with Van teams and subcontracted partners. We regularly review job roles, recruitment procedures and contractor arrangements to ensure workers are employed lawfully, fairly and with dignity. We expect all partners and suppliers to meet the same standards and to cooperate with our checks and audits. This document explains how we assess risk, the measures we use and how concerns can be reported.

Zero-Tolerance Policy

We operate a zero-tolerance approach to any form of modern slavery. All employees, agency workers and contracted operatives are required to comply with our policies and to report suspected abuses. Our expectations include lawful pay, freedom to leave employment, appropriate working hours and transparent recruitment fees. Any confirmed violation will result in termination of contracts, disciplinary action and cooperation with enforcement agencies. We will not tolerate exploitation in our own operations or in the wider Crystal Palace removal van network.

We maintain robust supplier due diligence and risk assessment frameworks. Before onboarding, suppliers must provide evidence of lawful employment practices, identity checks and, where relevant, recruitment agency standards. Our procurement team evaluates suppliers for risk indicators such as cash-only payment structures, complex sub-contracting chains and unusually low pricing that may indicate hidden exploitation.

Supplier Audits and Monitoring

We conduct periodic supplier audits, site visits and documentary reviews to verify compliance. Audits include:

• Verification of payroll and timesheets to ensure proper pay and hours,
• Review of recruitment processes to confirm no fees are charged to workers,
• Interviews with workers where practical to confirm freedom of movement and absence of coercion.

Where audits identify concerns, we implement corrective action plans with clear milestones. If a supplier fails to remediate issues within an agreed timeframe, we will suspend or terminate the relationship. We also provide guidance and support to help responsible partners improve working conditions across the Crystal Palace man & van service ecosystem.

Reporting Channels — We encourage prompt reporting of suspected modern slavery through multiple confidential channels. Employees and third parties can raise concerns internally to their manager, to a designated compliance officer, or through an anonymous reporting mechanism. Reports will be investigated promptly, sensitively and with protections for whistleblowers. We do not tolerate retaliation against anyone who raises a concern in good faith.

All reports are assessed for risk and escalated to senior management and, if necessary, to external authorities. Investigations aim to establish facts, protect affected individuals and remediate any harm. Where criminal conduct is suspected, we will cooperate fully with law enforcement. Our procedures ensure confidentiality, support for potential victims and a clear record of outcomes.

Annual Review and Continuous Improvement — This statement is reviewed at least annually to ensure relevance and effectiveness. Reviews consider changes in our operations, evolving supply chain risk, audit outcomes and stakeholder feedback. We report updates to senior leadership and adjust policies, training and due diligence practices accordingly. Through ongoing monitoring, supplier audits, clear reporting channels and an uncompromising zero-tolerance stance, Crystal Palace Man with Van reaffirms its commitment to eradicating modern slavery from every part of our business and supply chain.